To ensure predictable and sustainable service for our customers, and to reflect reduced customer service call volume, effective Monday, March 30 the Specialized Services call centre will be open from 08:00 to 16:30 seven days a week. Please note that all On Demand/Specialized customers are required to book trips via phone and complete a verbal pre-screen with the DRT booking agent, to ensure the continued safety and well-being of our customers and operators. Please call 1-866-247-0055 to book your trip.