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Holiday 2017 Information:

Specialized Services' hours of operation for Monday, Dec. 25, have changed to mirror conventional service. Trips can be scheduled between 09:00 and 17:00 only.

Dec. 25 booking requests begin on Monday, Dec. 18, and must be made directly through an agent: Webpass reservations cannot be used for travel on Dec. 25.

For questions, concerns, or to speak to an agent, please call 1-866-247-0055 (press 1).

DRT Specialized Web Pass Login


DRT Specialized Services Web Pass is designed to be a secure Internet application, users are required to obtain a User ID and Password. If you do not know your User ID please contact our dispatch office during regular business hours.

Monday - Friday 5:30am to 10:00pm
Saturday 6:30am to 10:00pm
Sunday 7:30am to 10:00pm

Phone: 1-866-247-0055 (Press 1)
Email: DRTSpecializedWebPass@durham.ca