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To ensure predictable and sustainable service for our customers, and to reflect reduced customer service call volume, effective Monday, March 30 the Specialized Services call centre will be open from 08:00 to 16:30 seven days a week. Please note that all On Demand/Specialized customers are required to book trips via phone and complete a verbal pre-screen with the DRT booking agent, to ensure the continued safety and well-being of our customers and operators. Please call 1-866-247-0055 to book your trip.

DRT Specialized Web Pass Login


trip

DRT Specialized Services Web Pass is designed to be a secure Internet application, users are required to obtain a User ID and Password. If you do not know your User ID please contact our dispatch office during regular business hours.

Monday to Friday - 05:30 to 23:00
Saturday - 06:30 to 23:00
Sunday - 07:30 to 23:00

Phone: 1-866-247-0055 (Press 1)
Email: DRTSpecializedWebPass@durham.ca